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Meet April Albrecht—PatientPoint Relationship Manager

April Albrecht Relationship Manager

Perhaps no group within PatientPoint exemplifies our commitment to customer service better than our Relationship Managers (RMs). From the moment a location has a PatientPoint program installed, the RM becomes the primary point of contact—available to answer any questions, provide technical expertise, assist with managing or adding programs and so much more. As an RM…

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Unlock Your Patient Engagement Potential

At their core, health systems, hospitals and practices must provide high-quality, profitable care experiences. As patients become more active participants in their care, many providers are taking a closer look at their engagement strategies to keep patients satisfied—and most importantly, healthy. While you may think a fully connected, customizable patient experience is something of the…

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PatientPoint & Reflect: Partnering to Improve Patient Engagement

Over the last 12 months, our point-of-care network has grown exponentially. As the network grew, we realized that we needed to upgrade the technology behind it and in July 2017, we partnered with Reflect, the leading provider of digital signage solutions in North America, to power our digital networks. Reflect powers over 375,000 digital screens…

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Time is on Your Side to Increase Patient Engagement

It’s no mystery that healthcare is undergoing a seismic shift. With reimbursement now tied to value and quality of care, patient experience is a critical factor to providers’ success. As a result, providers, hospitals and health systems are increasingly implementing health information technology solutions like patient portals to help drive quality, satisfaction and retention. Even…

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Meet Our Team: Phil Ritchey

Phil Ritchey is a healthcare strategy aficionado. As senior vice president of health system innovation and strategy, he’s passionate about helping health systems augment their patient education and engagement strategies with proven PatientPoint point-of-care solutions. “As healthcare moves to a value-based model, health systems must work harder to prove their worth to patients and payers,”…

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The Gold Standard in Patient Education

Atrial fibrillation and stroke education video

At the end of the day, each one of us is a patient. So when it comes to crafting patient education, we are all our own target audience. This fact makes my team of writers, editors, designers, artists and digital developers tick: We can all reach inside of our own experiences and strive to create…

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Fighting Alzheimer’s With Education at the Point of Care

More than 5 million Americans currently live with Alzheimer’s. By 2050, this number could triple to more than 15 million (that’s roughly equal to the population of metro Los Angeles). While there is no cure for Alzheimer’s, knowledge is power in the fight against this debilitating disease. That’s why PatientPoint is collaborating with the Alzheimer’s…

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PatientPoint Earns Gold, Bronze at 2017 Spring Digital Health Awards

Two PatientPoint digital products earned gold and bronze awards in the 2017 Spring Digital Health Awards. The PatientPoint 360° Mobile Engagment Platform earned gold in the Mobile Digital Health Resources–Mobile Application category. PatientPoint Interact­­—Interactive Exam Room Program also impressed the judging panel, earning bronze awards for its tailored programming for cardiology, gastroenterology and rheumatology specialties…

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