PatientPoint Connect to Provide Seamless Doctor-Patient-Caregiver Engagement Throughout Care Journey
CINCINNATI and IRVINE, CA – Trusted patient and physician engagement leader PatientPoint® and leading mobile patient activation and care management communication solution MeU Care are partnering to release PatientPoint Connect. The point-of-care mobile engagement and communications platform slated to launch this spring will allow health systems, hospitals and providers to deliver HIPAA-compliant multimedia messaging and award-winning education to patients and caregivers, extending quality care beyond office or hospital walls.
PatientPoint delivers educational and sponsored brand content through a cohesive communication platform that includes digital waiting room screens, interactive exam room touchscreens and a physician medical news program. By the end the year, PatientPoint programs are on track to reach more than 140,000 healthcare providers and impact patient-physician discussions in more than 51,000 physician offices and 1,000 hospitals nationwide.
MeU Care is a mobile and web communication solution for patient activation and care management that allows for secure, multidirectional communications among providers, patients and caregivers. The goal of MeU Care is to activate behaviors that will keep people healthy and reduce costs of care. The solution is free to consumers and is also in use by leading healthcare companies including hospitals, health plans and provider groups.
PatientPoint Connect—powered by MeU Care—will serve as a central hub for providers to facilitate and monitor interactive communication, deliver relevant education and important facility/practice information and conduct e-visits. Free and premium versions of the platform will be available to healthcare providers.
“At its core, PatientPoint Connect will offer providers a powerful tool for ongoing, meaningful engagement with patients and caregivers between visits—often when they need it most,” said PatientPoint Chief Provider Officer and President, Hospital, Chris Martini. “By extending the notion of ‘point of care’ beyond the brick-and-mortar office, this platform will help providers improve therapy adherence and reduce readmissions, ultimately increasing quality scores and quality-based reimbursement.”
MeU Care case studies underscore how mobile engagement can drive positive outcomes for healthcare providers. For example, first-time appointment rates among newly diagnosed diabetes patients increased dramatically from 19 to 62 percent after patients received personalized video messages from their provider on the MeU Care app.
“We know that using multidirectional multimedia to explain and communicate about a condition extends care and boosts efficiencies, particularly in our smartphone-centric culture,” said MeU Care Founder Kendall Lockhart. “We’re excited to incorporate trusted PatientPoint education and enhance our functionality to reach patients and caregivers with prescribed content during and between their hospital and physician office visits to encourage better outcomes.”
PatientPoint Connect is part of a broader product roadmap powered by the PatientPoint mission to make every doctor-patient engagement better.
PatientPoint powers more effective patient-physician engagements across all points of care. With 30 years of unrivaled experience and continual, meaningful innovation, we are trusted consultants to healthcare providers and sponsoring brands. Using superior analytics and insights, we craft customized programs that make every doctor-patient engagement better. From primary care to complex specialties, from practices to hospitals, PatientPoint provides a cohesive communication platform that enriches the entire care experience and delivers proven results. Learn more at patientpoint.com.
About MeU Care
MeU Care is the leading HIPAA secure multidirectional communication solution for patient activation and care management. Our global mission is useful communication that helps keep people healthy. MeU enables breakthrough interactive communication using videos, photos, voice, text, music, documents, and surveys. Caregivers, families, patients, and providers can all communicate in order to keep people healthy and reduce costs of care. The platform is free to consumers and is also in use by major healthcare companies including hospitals, health plans and provider groups. MeU Care is available via the web, iOS and Android. Learn more at meucare.com.
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